MamaMoni (atimes referred to in this policy as “we” or “our”) is sincerely committed to ensuring that your privacy and data are always protected. This privacy policy states how, the means and the way we collect, use, maintain and disclose information collected from users (hereinafter referred to as “you” or “your “or users”) of www. and Micro Lending by MamaMoni App (hereinafter referred to as the “site” or this “site”). This privacy policy applies to   the site and all products and services offered by MamaMoni through the site. Any personal data relating to you will only be used and recorded in accordance with applicable and prevailing data protection legislation and this Privacy Policy.

Links to Other Websites

We are not responsible for your privacy in websites linked to us or affiliated or associated to this site accordingly this policy does not apply to linked or associated or affiliated websites.


Types of Information collected

Information provided by you may include but not limited to personal information such as your IP address, name, physical address, email address, phone number, cell phone number, credit card information, bank account information and other information such as gender, occupation and other demographic information or even non personal information.

Consent to the use of information

When you interact, register or use this site, you consent to your information being collected, used, disclosed and retained by us in accordance with this privacy policy. If you do not agree to this policy, you should discontinue using the site.

Personal Information
Your Personal Information may be collected in several ways during your use or interaction with or communication with the site, you may be required to disclose your: name, email address, phone number, address and other personal information whether listed here or not. You also have the option to visit the site as an anonymous User. We will collect personal information from you only if you voluntarily submit such information to us. However, you have an option of not providing personal your information, however choosing such option may limit your access to certain features on the site.

Web browser cookies

A small file known as a Cookie may be placed on your computer when you visit or use the site. The Cookie is capable of keeping records, including statistics relating to your browsing patterns. These statistics are anonymous, you cannot therefore be identified individually or personally. We may use this Cookie to customize our services to suit your preferences. If you do not wish to receive Cookie from us, you may choose to modify your browser setting, to block our Cookies or to alert you when cookies are been sent or to erase all cookies. However, please note that such action may limit your or may impair your user experience.

Usage of collected information
We collect and uses Users Personal and Non-Personal information for the following purposes:

  • To improve, understand and personalize your user experience or user pattern and user behaviour.
  • To make a lending decision.
  • To improve customer service.
  • To communicate with the User.
  • To conduct research
  • To give you additional access or make it possible to use additional features of the site
  • To authenticate and identify the user
  • To process our Know Your Customer obligations under the law
  • To get financial information necessary for us to serve you better
  • To ensure you can make repayments of loans granted when due.

If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


Mandatory Disclosure of information

We will collect, use, or disclose personal information supplied by you only for the purposes disclosed herein in this Policy, unless the disclosure:

  • is for a use of the personal information for any additional purpose that is directly related to the original purpose for which the personal information was collected,
  • is necessary to prepare, negotiate and perform a contract with you,
  • is required by law or required by competent governmental or judicial authorities,
  • is necessary to establish or preserve a legal claim or defence,
  • Is necessary to prevent fraud or other illegal activities.


Protection of your information
We adopt appropriate and reasonable security measures to protect personal information, username, password and data under our control from unauthorised or unlawful processing, unauthorized access and against accidental loss or destruction or damage. However, we cannot guarantee or ensure the security of any information that is transmitted over the Internet or that loss, misuse or alteration of data so transmitted will not occur.

Sharing your personal information
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal data regarding visitors and users with our business partners, affiliates and advertisers for the purposes outlined in this policy. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by SMS, e-mail, or telephone to ask you for your feedback and comments on our services. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We may employ third parties to perform functions on our behalf, such as sending you further information you may request. Such third parties will have access to personal data required to perform these functions but may not use it for any other purpose

Changes to this privacy policy
We have the discretion to update this privacy policy at any time. In the event, we update this privacy policy a notification will be communicated to you through your registered email or posted on the site. We encourage you to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. You agree that your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Enquiries, Feedback and Contact

If you would like to contact us with any queries or comments about this privacy policy, its practise or including notifying us of possible violations of this privacy policy or of applicable data protection please click on our contact us form or call our customer support number displayed on our website or app or